Privacy Policy

We only collect personal data in cases where this is relevant to us, and we will only collect personal data if it is relevant to your activity at PUFF AND PENCIL.
When collecting, processing and using your personal data, we always comply with all relevant legal provisions.
We will only store your personal data as long as we are either subject to a legal obligation to do so, or as long as it is relevant to the purpose for which it was collected.

Information we collect
If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to be able to offer you our services. We may use cookies to keep track of the contents of your shopping cart while you use our webshop. We can obtain information such as name, e-mail address, postal address, delivery address (if it varies from postal address), telephone number and payment information.

PUFF AND PENCIL collects and processes your personal data when you do the following:
– Visit our website
– Complete a purchase of our products
– Sign up for our newsletter

The data controller
The data responsible for the collection, processing and use of your personal information on www.puffandpencil.com is PUFF AND PENCIL, Hiort Lorenzens Gade 2, 4. tv., 2200 København N, VAT no. 42421049

Basis of treatment and purpose
We collect your general contact information such as name and address in order to deliver the product or service that you have purchased from us. We will collect your e-mail address in order to send you an order confirmation and the link to download your sewing pattern.

When you pay for your product or service, we collect your name, card data and IP address. The information collected in connection with the payment transaction is used and stored only for payment settlement and fulfillment of the agreement entered into. Upon completion of payments, some of your data will be passed on to Freepay and Clearhaus, including information necessary to complete or support the payment, such as the total purchase amount and billing information.

If you have given us your consent during the registration process or on our website, we will use your e-mail address to send out a newsletter. You can sign up for and unsubscribe from the newsletter at any time. All newsletters also contain a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to revoke the consent at any time.
If you do not wish to provide the personal data required to complete a purchase of a product, you will unfortunately not be able to purchase products from us on our website.
Your information (except your e-mail address if you have given consent for the purpose of receiving offers) will be deleted 5 years after you have received your item or service.

Other recipients of personal information
We do not sell your personal data to third parties and we do not transfer your personal data to third countries.
Our website is hosted on WordPress.com and our payment system is through Freepay and Clearhaus, which acts as our data processors. All personal data that you provide on our website will be stored in WordPress.com’s data centers.

We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in some cases process personal data in connection with their services to us. Our data processors only process personal data in accordance with our instructions and in accordance with the legal requirements for data processors.
We have entered into data processor agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

Your rights
As the registered person, you have a number of rights, which we must ensure at all times. You have the right to request the following:

  • To access and correct / change your personal data
  • To have personal data deleted

In addition, you have the right to object to the processing of your personal data and you have the right to file a complaint with a data protection authority. If you no longer wish that we process your personal data, or restrict the processing of your personal data, you can also send us a request to this effect to our e-mail address hello@puffandpencil.com.